Checkout breaks silently
A payment plugin update, a theme template or a changed setting can break checkout while every page still loads.
WooCommerce maintenance that protects checkout.
A store can look perfectly fine while orders quietly fail. We keep WooCommerce updated, check the journey from product to paid order, and give you 20 developer hours a month to keep improving the shop.
Why stores need more
An update that’s harmless on a blog can stop a store taking money.
WooCommerce ties together payments, shipping, tax, stock, emails and often an ERP or invoicing tool. Each moves on its own release schedule, and a problem usually shows up as missing orders rather than an error message.
Emails stop arriving
Order confirmations and admin notifications depend on mail delivery that nobody checks until a customer asks.
Speed costs sales
Extensions pile up and the shop slows down. On mobile, every extra second on product and cart pages costs orders.
Commerce plan
Everything in Studio, plus care built for stores.
Commerce is the only plan that covers WooCommerce, because a store needs more time, more testing and more care than a brochure site.
Compare all plans- WooCommerce, payment and shipping plugin updatesStaged first when a release is major or risky, then checked on the live store.
- Weekly purchase-flow checkOn a staging copy or with the gateway in test mode — never with real customer payments. Where that isn’t possible, a monthly manual test.
- 20 developer hours every monthFor fixes, product page and checkout improvements, integrations and new features.
- Monthly GA4 and Clarity reviewWhere shoppers drop off, with up to three prioritised fixes. Plus a quarterly UX review of key pages.
- Slack, Asana and a monthly callTalk to the developer directly and see every request and estimate in one place.
- The full care routineDaily off-site backups, uptime checks every 5 minutes, security alerts and a monthly report.
Commerce
€975/ month
Per store, billed monthly. Managed store hosting: +€25/month.
Choose Commerce Choose Commerce with hostingHow a store update works
Careful by default, fast when it’s urgent.
Routine updates follow the same steps every week. Urgent security fixes skip the queue, with the same backup first.
- 01BackupA fresh off-site backup of files and database before anything changes.
- 02StageMajor WooCommerce, gateway and theme releases are tried on a copy of the store first.
- 03UpdateChanges go live in a quiet window you agree, not during your busiest hours.
- 04Test checkoutCart, checkout and confirmation are checked with a test payment method.
- 05ReportWhat changed, what was checked and anything that needs your decision.
Before care begins
We review the store first.
Every store is set up differently. Before regular care starts we look at how yours actually works, so the plan reflects it — and we tell you about anything that needs fixing first.
Ask for a store review- Checkout and paymentsGateways, test mode availability, subscriptions and saved cards.
- Shipping and taxZones, rates, VAT handling and any plugins that calculate them.
- EmailsOrder and account emails, and how they are sent.
- IntegrationsInvoicing, ERP, stock, marketing and analytics tools connected to the store.
- HostingWhether your host can run staging, backups and the store’s traffic comfortably.
- Existing problemsAnything broken today is quoted separately, before the plan starts.
WooCommerce FAQ
Questions store owners ask.
Running something unusual — subscriptions, bookings, a marketplace? Tell us about it.
Ask about your storeWhy is WooCommerce only available in the Commerce plan?
Stores need staged updates, purchase-flow testing and more developer time than a brochure site. Commerce includes 20 hours a month and the store-specific checks, so the price reflects the real work instead of surprising you with extra bills.
Will you place test orders on my live store?
Not with real payments. We use a staging copy or your gateway’s test mode. If neither is possible, we agree a monthly manual check that doesn’t charge customers or trigger fulfilment.
What if an update breaks checkout?
We roll it back from the backup taken just before the update and fix the cause. Fixing problems caused by our updates is part of maintenance and never uses your included hours.
Can you work on a store you didn’t build?
Yes. That’s the usual case. We review the store before care starts and quote any cleanup separately, so the monthly plan starts from a known, working state.
Do you host WooCommerce stores?
You can keep a suitable current host, or add managed store hosting for €25 a month. It renews with your plan, and we plan the move with you.
Are payment providers and plugin vendors covered?
We keep their plugins updated and work with their support when something goes wrong, but outages at Stripe, PayPal, your host or other providers stay under their own responsibility.
Let’s keep your checkout open for business.
Send your store URL and tell me what it runs on. I’ll review the setup and explain what care would look like before you commit.
Tell us about your store